Text summarisation in healthcare to reduce workload
Summarising patient experiences for healthcare professionals
J.M. Dannenberg (TU Delft - Electrical Engineering, Mathematics and Computer Science)
Jiwon Jung – Graduation committee member (TU Delft - DesIgning Value in Ecosystems)
Christoph Lofi – Graduation committee member (TU Delft - Web Information Systems)
J. Yang – Mentor (TU Delft - Web Information Systems)
N. Yorke-Smith – Graduation committee member (TU Delft - Algorithmics)
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Abstract
Summarising patient interactions creates a huge workload for the healthcare professionals. This research finds that patient interactions contain a lot of noise that is subjective of nature. To explore the problem area interviews with a summarisation prototype have been conducted to extract system requirements and validate those by implementing them in the prototype. Filtering noise, reinforcement learning and numerical factual correctness are of paramount importance to a successful summarisation system.