Between a Rock and a Hard Place
A Case Study on Simplifying the Reverse Logistics of Car Parts to Enable Remanufacturing
SS van Dam (TU Delft - Design for Sustainability)
Conny A. Bakker (TU Delft - Design for Sustainability)
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Abstract
Facilitating reverse logistics is a critical step in achieving a circular economy through remanufacturing and ensuring the recovery of critical raw materials. Despite the importance of these practices, they are currently not commonplace in many product sectors. As an exception, the reverse logistics and remanufacturing of car parts are longstanding but complex practices from which much can be learned to further the circular economy. This paper details learnings from a case study on remanufacturing car parts conducted together with a German (re)manufacturer and a reverse logistics service provider. Co-creation and interviews were utilized to design a digital platform that drastically simplified reverse logistics. The paper highlights the importance of stakeholder engagement and a focus on trust, transparency, and traceability alongside technology and legislation in optimizing reverse logistics. The insights gained from this case study extend to broader implications for the circular economy, emphasizing the role of design in addressing ‘soft’ factors for successful remanufacturing and the development of effective reverse logistics systems.
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