Value Adding Management

Abstract

This chapter explains the throughput part of the generalised Value Adding Management model, i.e. “Management” or “Implementation”, in a FM and CREM context. It introduces the concept of Value Adding Management and presents various conceptual models and research findings on strategic alignment between FM/CREM and core business. Furthermore it explores the topics stakeholder management and relationship management. Stakeholder management and relationship management are closely related. A distinction is made between stakeholder management as related to management of multiple stakeholders, and relationship management concerning a dyadic relationship between two parties. The chapter finishes with a presentation of some results from recent research into the current practice of adding management.