Designing and Testing a Strategy Game
B. Valks
M.H. Arkesteijn – Mentor
R. Binnekamp – Mentor
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Abstract
A persistent problem in Corporate Real Estate Management CREM) is the issue of aligning an organization’s real estate to its organizational objectives. In this thesis a decision-making model has been designed for the Delft UT in order to provide the organization with a solution as to how they can renew their portfolio of lecture halls. In order to achieve alignment, the Delft UT requires the solution that maximally supports their primary process: education. This solution is argued to be the solution that best fulfills the preferences of the stakeholders. Aside from designing solutions to the problem, the stakeholders involved are allowed to repeatedly adjust and refine their preferences and design criteria. In this thesis it is argued that this process of gaming is necessary in order to gain an understanding of the problem and acceptance of the eventual results. The tests done with the decision-making model largely affirm this hypothesis. The process also shows that the model environment is so complex that users need a certain amount of time to familiarize themselves with it.