Improving the passenger experience in the baggage reclaim area
Master Thesis
(2017)
Author(s)
R.J.G. Boellaard (TU Delft - Industrial Design Engineering)
Faculty
Industrial Design Engineering
Copyright
Campus only
To reference this document use:
https://resolver.tudelft.nl/uuid:d2bdeb99-b929-4b4c-a250-f9065bd17be8
More Info
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Publication Year
2017
Language
English
Copyright
Campus only
Graduation Date
17-10-2017
Awarding Institution
Delft University of Technology
Programme
Design for Interaction
Faculty
Industrial Design Engineering
Reuse Rights
Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.
Abstract
Graduation report focussing on improving the passenger experience in the reclaim hall. Improving the experience by offering service that fits with the passengers journey.
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