Service productivity: how to measure and improve it
Book Chapter
(2011)
Author(s)
E. den Hartigh (TU Delft - Technology, Strategy and Entrepreneurship)
MA Zegveld (TU Delft - Technology, Strategy and Entrepreneurship)
Research Group
Technology, Strategy and Entrepreneurship
To reference this document use:
https://resolver.tudelft.nl/uuid:e6a22b92-9127-4374-83f5-c864a3cd6790
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Publication Year
2011
Language
English
Research Group
Technology, Strategy and Entrepreneurship
Pages (from-to)
183-198
ISBN (print)
978-1-4419-7903-2
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