Logistics information and knowledge management issues in humanitarian aid organisations

Conference paper (2007)

Authors

EA Laan External organisation

M.P. De Brito Pereira Maduro OLD org Transport and Infrastructure

S Vermaesen External organisation

Research Group

OLD org Transport and Infrastructure

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Published Date

2007

Language

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Research Group

OLD org Transport and Infrastructure

Abstract

In this paper, we assess the need for logistics information and knowledge management in humanitarian aid organizations. To do so, we combine literature sources with an extensive case study that we conducted at Médecins sans Frontières¿Holland, which is following a trajectory to improve logistics information management within the organization. We observed that logistics information and logistics knowledge management has not yet matured. We indicate how, by making use of knowledge management strategies such as `personalization¿ and `codification¿, this can be improved.