Product-Service Systems Development for Sustainability
A New Understanding
Carlo Vezzoli (Politecnico di Milano)
Fabrizio Ceschin (Brunel University)
Jan Carel Diehl (TU Delft - Design for Sustainability)
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Abstract
This chapter introduces the concept of Sustainable Product-Service System (S.PSS). S.PSS is an offer model providing an integrated mix of products and services that are together able to fulfil a particular customer/user demand (to deliver a “unit of satisfaction”), based on innovative interactions between the stakeholders of the value production system (satisfaction system), where the ownership of the product/s and/or the life cycle services costs/responsibilities remain with the provider/s, so that the same provider/s continuously seek/s environmentally and/or socio-ethically beneficial new solutions, with economic benefits. Next it discusses the potentional environmental, socio-ethical and economical benefits of S.PSS.
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