Paradoxes and trade-offs in the front-end process of large public projects
Monique Aubry (Université du Québec à Montréal)
Serghei Floricel (Université du Québec à Montréal)
Alicia Gilchrist (Australian National University)
Richard J. Kirkham (The University of Manchester)
Knut Samset (Scanteam)
Bert Van Wee (TU Delft - Transport and Logistics)
Gro Holst Volden (Norwegian University of Science and Technology (NTNU))
Terry Williams (University of Hull)
Ofer Zwikael (Australian National University)
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Abstract
The aim of this conceptual paper is to contribute to a better understanding of the front-end phase of large public projects, which is complex and non-linear. The point of departure relates to a number of paradoxes found along the way of the front-end. A processual approach is taken to follow the front-end over time. Considering a number of example vignettes, four paradoxes and subsequent trade-offs are discussed which affect the strategic decisions that need to be made. These are found to fit largely within four generic sub-processes identified in the front-end. Inspired from the paradox theory, we conceptualise paradoxes and trade-offs under the dynamic equilibrium model adapted for temporary organising such as large public projects. Main aim of this paper is to consider how decision-making can be improved, and managerial strategies developed that permit the acceptance of paradoxes and their resolution in a virtuous cycle leading to long term success.