Bridging the Gap: A Socio-Technical Framework for Enhancing Application Interoperability in the AEC Industry
A design research exploring digital innovation through technical and organizational strategies
A.F. van Till (TU Delft - Technology, Policy and Management)
Marcela Tuler Oliveira – Graduation committee member (TU Delft - Information and Communication Technology)
Carlos H. Hernandez Ganan – Graduation committee member (TU Delft - Organisation & Governance)
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Abstract
The Architecture, Engineering, and Construction (AEC) industry is grappling with the growing challenge of improving communication and collaboration. As projects become more intricate, the need for seamless interoperability—where systems and teams can easily exchange and understand information—becomes even more critical. This research delves into a socio-technical approach designed to address both the technical and non-technical obstacles that hinder seamless integration and interaction across various systems and stakeholders. By conducting an in-depth review of existing literature and engaging with industry professionals, the study identifies key challenges such as fragmented information sources, misaligned organizational strategies, and complex contractual relationships.
The framework proposed in this research aims to bridge these gaps by combining ontology development and semantic web technologies with middleware integration, which should enhance data exchange and improve standardization. On the non-technical side, the framework emphasizes the importance of collaboration across organizations through coalition-building, the development of standardized contracts, and ensuring strategic alignment.
Ultimately, this research not only presents a practical solution to the interoperability challenges in the AEC industry, but it also contributes to the larger conversation on digital transformation within the sector. By aligning technical innovations with organizational strategies, the proposed framework has the potential to improve productivity by encourage innovation. The study highlights the importance of integrating both technical and organizational perspectives in order to create scalable and effective solutions.