Perceptual relational attributes

Navigating and discovering shared perspectives from user-generated reviews

Conference Paper (2019)
Author(s)

Manuel Torre (TU Delft - Web Information Systems)

Mengmeng Ye (Student TU Delft)

C. Lofi (TU Delft - Web Information Systems)

Research Group
Web Information Systems
Copyright
© 2019 M. Valle Torre, Mengmeng Ye, C. Lofi
DOI related publication
https://doi.org/10.18420/btw2019-11
More Info
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Publication Year
2019
Language
English
Copyright
© 2019 M. Valle Torre, Mengmeng Ye, C. Lofi
Research Group
Web Information Systems
Volume number
P-289
Pages (from-to)
169-189
ISBN (electronic)
9783885796831
Reuse Rights

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Abstract

Effectively modelling and querying experience items like movies, books, or games in databases is challenging because these items are better described by their resulting user experience or perceived properties than by factual attributes. However, such information is often subjective, disputed, or unclear. Thus, social judgments like comments, reviews, discussions, or ratings have become a ubiquitous component of most Web applications dealing with such items, especially in the e-commerce domain. However, they usually do not play major role in the query process, and are typically just shown to the user. In this paper, we will discuss how to use unstructured user reviews to build a structured semantic representation of database items such that these perceptual attributes are (at least implicitly) represented and usable for navigational queries. Especially, we argue that a central challenge when extracting perceptual attributes from social judgments is respecting the subjectivity of expressed opinions. We claim that no representation consisting of only a single tuple will be sufficient. Instead, such systems should aim at discovering shared perspectives, representing dominant perceptions and opinions, and exploiting those perspectives for query processing.