Developing a structured approach for local governments to decide on the adoption of a blockchain-based local loyalty program

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Abstract

An increase in the number of retail vacancies is troubling the city centres throughout the Netherlands. An instrument offered to the local government to reduce this problem is the promotion of the city centre. By means of this thesis it is researched if a blockchain-based local loyalty program would contribute to the promotion of a city centre. The findings are presented in the form of a decision tree.