Assessing disruption management strategies in rail-bound urban public transport systems from a passenger perspective

Conference paper (2018)

Authors

Dennis Roelofsen Goudappel Coffeng
O. Cats Transport and Planning - CEG
N. van Oort Transport and Planning - CEG
S.P. Hoogendoorn Transport and Planning
Research Group
Transport and Planning (CEG) (TU Delft)
Copyright: © 2018 Dennis Roelofsen, O. Cats, N. van Oort, S.P. Hoogendoorn
Urban public transport Transfers Disturbances Disruption management Passenger perspective Rail-bound Smartcard data
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Published Date

2018

Language

English

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Faculty

Civil Engineering & Geosciences

Department

Transport and Planning

Research Group

Transport and Planning

Abstract

This paper provides a framework for generating and assessing alternatives
in case of disruptions in rail-bound urban public transport systems,. The proposed
framework considers the passenger perspective as well as the operator perspective,
for the often-used measures of detouring and short-turning. An application of the
framework demonstrates that currently used disruption management protocols often do not lead to the optimal solution from the passenger perspective. Furthermore, the optimal choice between alternatives from passenger perspective shows to be dependent on the passenger flows.