Multi-criteria supplier selection in the airline retail industry

Multi-criteria supplier selection in the airline retail industry

Fahim, P.B.M.

Rezaei, J. (mentor)
Tavasszy, L.A. (mentor)
Scholten, V.E. (mentor)

Technology, Policy and Management

Infrastructure Systems & Services

Transport & Logistics

2014-01-31

Since a company can merely perform as good as allowed by its suppliers, the extreme importance of supplier selection in supply chain management has been increasingly recognized. Supplier selection can be best described as a highly complex process due to the involvement of many, sometimes conflicting, both qualitative and quantitative criteria. The goal of supplier selection is to select the most suitable supplier(s) for meeting a company’s specific needs. This research presents a case study on solving the supplier selection problem in the airline retail industry by means of a two-phased methodology. The first phase of the methodology employs a conjunctive screening method, which aims to reduce the initial set of potential suppliers prior to the comprehensive final choice phase. The second phase of the methodology employs a fuzzy AHP in which suppliers are evaluated against thirty-six sub-criteria. By means of combining the decision maker’s preferences and experts’ knowledge, the employment of the developed methodology will eventually result into a ranking of suppliers that enables to select the most suitable supplier(s).

airline industry
conjunctive screening method
fuzzy analytic hierarchy process
retail
supplier selection

http://resolver.tudelft.nl/uuid:4ba298c4-c707-445b-aaa7-b1786af96772

2014-01-30

Student theses

master thesis

(c) 2014 Fahim, P.B.M.