A digital platform in information system for Dutch primary care

Abstract

In Dutch primary care, there is a dilemma that needs to be solved: caregivers using different digital platform in information system (DPIS) have difficulties in transferring necessary medical information. Although DPIS, as an emerging technology, assists in the decision making, coordination and control that occurs in the organizational environment. Its lack of openness leads to difficulties in exchanging information data. Therefore, this study focuses on the architectural requirements that can facilitate the openness of DPIS for primary care in the Netherlands. A design science approach was used to answer this question. The study first clarifies the current situation using document analysis and literature review, then defines the factors influencing openness and the requirements of stakeholders regarding openness and identifies architectural requirements. Finally, a conceptual artifact was developed and the requirements were validated in discussion with domain experts. The results of the study suggest that a clear distinction should be made between open to share or open to use when defining the openness of an architecture, and in addition, we should focus on the development of standardized data exchange regulations.