A landscape of crowd-management support

An integrative approach

Journal article (2016)

Authors

Nanda Wijermans Stockholm University
J. Li Human Information Communication Design - IDE
Maarten van Steen University of Twente
Claudio Martella Vrije Universiteit Amsterdam
Research Group
Human Information Communication Design (IDE) (TU Delft)
Copyright: © 2016 Nanda Wijermans, Claudine Conrado, J. Li, Maarten van Steen, Claudio Martella
DOI: https://doi.org/10.1016/j.ssci.2016.02.027
Crowd management Crowd modeling System architecture Decision-support systems
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Published Date

2016

Language

English

Faculty

Industrial Design Engineering

Department

Human-Centered Design

Research Group

Human Information Communication Design

Abstract

Of the many crowd behavior models, very few have been used in assisting crowd management practice. This lack of usage is partly due to crowd management involving a diversity of situations that require competencies in observing, sense-making, anticipating and acting. Crowd research is similarly scattered across disciplines and needs integration to advance the field towards supporting practice. To address these needs, we present inCrowd, an integrated framework detailing a high-level architecture of a decision-support system for crowd management and model development. It also offers a lens for categorizing crowd literature, allowing us to present a structured literature review.