We present an approach to interpret the response of audiences to live performances by processing mobile sensor data. We apply our method on three different datasets obtained from three live performances, where each audience member wore a single tri-axial accelerometer and proximity sensor embedded inside a smart sensor pack. Using these sensor data, we developed a novel approach to predict audience members' self-reported experience of the performances in terms of enjoyment, immersion, willingness to recommend the event to others and change in mood. The proposed method uses an unsupervised method to identify informative intervals of the event, using the linkage of the audience members' bodily movements, and uses data from these intervals only to estimate the audience members' experience. We also analyze how the relative location of members of the audience can affect their experience and present an automatic way of recovering neighborhood information based on proximity sensors. We further show that the linkage of the audience members' bodily movements is informative of memorable moments which were later reported by the audience.

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This paper reports our experience with crowd monitoring technologies in the challenging real-world conditions of a modern, open-space museum. We seized the opportunity to use the NEMO science center as a testbed, and studied the effectiveness of neighborhood discovery and density estimation algorithms in a network formed by visitors wearing bracelets emitting RF beacons. The diverse set of conditions (flash crowds in open spaces vs. single person booths) revealed three interesting findings: (i) state-of-the-art density estimation fails in 80% of the cases, (ii) RSS-based classifiers fail too, because their underlying assumptions do not hold in many scenarios, and (iii) neighborhood discovery can obtain exact information in an energy-efficient way, provided that static and mobile nodes are differentiated to filter out “passers by” clobbering the true popularity of an exhibit. The overall lesson from the experiment is that today’s algorithms are quite far from the ideal of monitoring popularity in a privacy-preserving and energy-efficient way with minimal infrastructure across the set of heterogeneous conditions encountered in practice.@en

Face-to-face proximity has been successfully leveraged to study the relationships between individuals in various contexts, from a working place, to a conference, a museum, a fair, and a date. We spend time facing the individuals with whom we chat, discuss, work, and play. However, face-to-face proximity is not the realm of solely person-to-person relationships, but it can be used as a proxy to study person-to-object relationships as well. We face the objects with which we interact on a daily basis, like a television, the kitchen appliances, a book, including more complex objects like a stage where a concert is taking place. In this paper, we focus on the relationship between the visitors of an art exhibition and its exhibits. We design, implement, and deploy a sensing infrastructure based on inexpensive mobile proximity sensors and a filtering pipeline that we use to measure face-to-face proximity between individuals and exhibits. Our pipeline produces an improvement in measurement accuracy of up to 64% relative to raw data. We use this data to mine the behavior of the visitors and show that group behavior can be recognized by means of data clustering and visualization.@en

Of the many crowd behavior models, very few have been used in assisting crowd management practice. This lack of usage is partly due to crowd management involving a diversity of situations that require competencies in observing, sense-making, anticipating and acting. Crowd research is similarly scattered across disciplines and needs integration to advance the field towards supporting practice. To address these needs, we present inCrowd, an integrated framework detailing a high-level architecture of a decision-support system for crowd management and model development. It also offers a lens for categorizing crowd literature, allowing us to present a structured literature review.@en

This study focuses on how connected objects could influence social encounters in a mingling event. Therefore a user study was conducted with Pop Glass; an interactive glass that uses coloured lights to reveal and shape social relations. 29 students participated in a staged mingling event where they were asked to use this object. Two analyses were done; one interaction analysis with an ethnomethodological perspective and one quantitative analysis that was based on annotations of the groups in space and gathered proximity data. The former revealed that even if the lights were off, the glass was used as a topic of talk, ‘toasting device’ and boundary object, making relevant a social past. With the lights on Pop Glass proved to be a talkable, a ‘super networker’ and it triggered a collective sense making process about the experiment itself. The quantitative analysis showed that glass’ lights motivated people to switch groups and act in bigger groups. This verified that in search for meaning people tend to mingle more, which on itself is an interesting starting point for design implications.@en

In this paper, we present an approach to understand the response of an audience to a live dance performance by the processing of mobile sensor data. We argue that exploiting sensing capabilities already available in smart phones enables a potentially large scale measurement of an audience’s implicit response to a performance. In this work, we leverage both tri-axial accelerometers, worn by ordinary members of the public during a dance performance, to predict responses to a number of survey answers, comprising enjoyment, immersion, willingness to recommend the event to others, and change in mood.We also analyse how behaviour as a result of seeing a dance performance might be reflected in a people’s subsequent social behaviour using proximity and acceleration sensing. To our knowledge, this is the first work where pervasive mobile sensing has been used to investigate spontaneous responses to predict the affective evaluation of a live performance. Using a single body worn accelerometer to monitor a set of audience members, we were able to predict whether they enjoyed the event with a balanced classification accuracy of 90%. The collective coordination of the audience’s bodily movements also highlighted memorable moments that were reported later by the audience. The effective use of body movements to measure affective responses in such a setting is particularly surprising given that traditionally, physiological signals such as skin conductance or brain-based signals are the more commonly accepted methods to measure implicit affective response. Our experiments open interesting new directions for research on both automated techniques and applications for the implicit tagging of real world events via spontaneous and implicit audience responses during as well as after a performance.@en