Stakeholder involvement facilitation

Reframe towards the common good

Master thesis (2018)

Authors

E.S. Habing Industrial Design Engineering

Contributors

S.C. Santema Responsible Marketing and Consumer Behavior (mentor)
S.S. Mulder DesIgning Value in Ecosystems (mentor)
Elise de Kok (mentor)
Faculty
Industrial Design Engineering, Industrial Design Engineering
Copyright: © 2018 Evelien Habing
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Published Date

17-10-2018

Language

English

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Faculty

Industrial Design Engineering

Abstract

The research aims at designing an approach to support process developers at Schiphol Group to effectively incorporate their stakeholders within their project. The introduction of a common use departure hall at Amsterdam Airport Schiphol, has been a use case to explore the potential of the Frame Innovation method by Kees Dorst (2015). A proposed framework and facilitation tool for Process Developers is the result of adjusting Frame Innovation towards a feasible workshop facilitated by Process Developers.

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