The impact of healthy workplaces on employee satisfaction, productivity and costs

The impact of healthy workplaces on employee satisfaction, productivity and costs

van der Voordt, Theo (TU Delft Real Estate Management)
Jensen, Per Anker (Technical University of Denmark)

2021

Purpose: This paper aims to explore the added value of healthy workplaces for employees and organizations, in particular regarding employee satisfaction, labour productivity and facility cost. Design/methodology/approach: The paper is based on a narrative review of journal papers and other sources covering the fields of building research, corporate real estate management, facilities management, environmental psychology and ergonomics. Findings: The review supports the assumption of positive impacts of appropriate building characteristics on health, satisfaction and productivity. Correlations between these impacts are still underexposed. Data on cost and economic benefits of healthy workplace characteristics is limited, and mainly regard reduced sickness absence. The discussed papers indicate that investing in healthy work environments is cost-effective. Originality/value: The findings contribute to a better understanding of the complex relationships between physical characteristics of the environment and health, satisfaction, productivity and costs. These insights can be used to assess work environments on these topics, and to identify appropriate interventions in value-adding management of buildings and facilities.

Added value
Cost
Health
Productivity
Satisfaction
Well-being
Workplace

http://resolver.tudelft.nl/uuid:1908996b-b541-45a2-b9d2-b36b970977f0

https://doi.org/10.1108/JCRE-03-2021-0012

1463-001X

Journal of Corporate Real Estate, 25 (1), 29-49

Institutional Repository

review

© 2021 Theo van der Voordt, Per Anker Jensen