Artificial Empathic Memory

Artificial Empathic Memory: Enabling Media Technologies to Better Understand Subjective User Experience

Dudzik, B.J.W. (TU Delft Interactive Intelligence)
Hung, H.S. (TU Delft Pattern Recognition and Bioinformatics)
Neerincx, M.A. (TU Delft Interactive Intelligence)
Broekens, D.J. (TU Delft Interactive Intelligence)

2018

An essential part of being an individual is our personal history, in particular our episodic memories. Episodic memories revolve around events that took place in a person’s past and are typically defined by a time, place, emotional associations, and other contextual information. They form an important driver for our emotional and cognitive interpretation of what is currently happening. This
includes interactions with media technologies. However, current approaches for personalizing interactions with these technologies are neither aware of what episodic memories are triggered in users, nor of their emotional interpretations of those memories. We argue that this is a serious limitation, because it prevents applications from correctly estimating users’ experiences. In short, such technologies lack empathy. In this position paper, we argue that media technologies need an Artificial Empathic Memory (AEM) of their users to address this issue. We propose a psychologically inspired architecture, examine the challenges to be solved, and highlight how existing research can become a starting point for overcoming them.

http://resolver.tudelft.nl/uuid:321ab6d7-82b7-455a-8fa0-06b76193716b

https://doi.org/10.1145/3267799.3267801

Association for Computing Machinery (ACM), New York, NY

2022-04-08

978-1-4503-5978-8

Proceedings of the 2018 Workshop on Understanding Subjective Attributes of Data, with the Focus on Evoked Emotions, EE-USAD 2018

EE-USAD 2018, 2018-10-22, Seoul, Korea, Republic of

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Institutional Repository

conference paper

© 2018 B.J.W. Dudzik, H.S. Hung, M.A. Neerincx, D.J. Broekens