What role an agent could play at home?

Title

What role an agent could play at home?: Exploring the social roles of smart home system based on a content analysis

 Author

Dong, Haosong (Harbin Institute of Technology (Shenzen))
Cheng, Peiyao (Harbin Institute of Technology (Shenzen))
Xue, H. (TU Delft Design Aesthetics) ORCID 0000-0002-2351-9070

 Contributor

Ahram, Tareq (editor)
Falcão, Christianne (editor)

Date

2023

 Abstract

Smart home systems not only serve users to fulfill pragmatic goals, but also ‘live with’ users. Despite the conceptual possibilities, it still remains unclear whether and what social roles current smart home systems are intended by the companies. In this paper, we report a retrospective study on 15 selected smart home systems (SHSs) on current market. We used content analysis to identify themes and categories of function, personality and social role of these SHSs, and also explore the connections among them. Four representative social roles were identified: instrument, lobby boy, assistant and family member. Four related personalities were found: competent, helpful, trustworthy, and caring. Results of this study revealed an overview of current social roles that smart home system plays as well as the personalities they exhibit.

 Subject

Social role
Smart home system
Content analysis

 To reference this document use:

http://resolver.tudelft.nl/uuid:de22c088-0c28-498b-a377-2d5592ef9b35

 DOI

https://doi.org/10.54941/ahfe1003179

 Publisher

AHFE

 Source

Usability and User Experience. AHFE (2023) International Conference., 110

 Part of collection

Institutional Repository

 Document type

conference paper

 Rights

© 2023 Haosong Dong, Peiyao Cheng, H. Xue
Files
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