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To trust or to restrict?–mapping professional perspectives on intelligence powers and oversight in the Netherlands using Q-methodology

Oomens, E.C. (author), van Wegberg, R.S. (author), Klievink, A. J. (author), van Eeten, M.J.G. (author)

In recent years, the intelligence domain has transformed and become more cyber-oriented. This has been accompanied by governance reforms of intelligence agencies’ powers and oversight mechanisms. However, opinions on key points of these reforms diverge and diverging professional opinions may affect how reforms achieve intended goals. Using Q...

journal article 2023

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Rationality and politics of algorithms. Will the promise of big data survive the dynamics of public decision making?

van der Voort, H.G. (author), Klievink, A.J. (author), Arnaboldi, M. (Michela) (author), Meijer, A. J.(Albert) (author)

Big data promises to transform public decision-making for the better by making it more responsive to actual needs and policy effects. However, much recent work on big data in public decision-making assumes a rational view of decision-making, which has been much criticized in the public administration debate. In this paper, we apply this view,...

journal article 2019

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Governing crowd-based innovations: an interdisciplinary research agenda

Cuppen, E.H.W.J. (author), Klievink, A.J. (author), Doorn, N. (author)

The crowd increasingly plays a key role in facilitating innovations in a variety of sectors, spurred on by IT-developments and the concomitant increase in connectivity. Initiatives in this direction, captured under the umbrella-term ‘crowd-based innovations’ (CBI), offer novel opportunities in all domains of society by increasing the access,...

journal article 2019

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Techno-optimism and policy-pessimism in the public sector big data debate

Vydra, S. (author), Klievink, A.J. (author)

Despite great potential, high hopes and big promises, the actual impact of big data on the public sector is not always as transformative as the literature would suggest. In this paper, we ascribe this predicament to an overly strong emphasis the current literature places on technical-rational factors at the expense of political decision...

journal article 2019

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Designing context-aware systems: A method for understanding and analysing context in practice

van Engelenburg, S.H. (author), Janssen, M.F.W.H.A. (author), Klievink, A.J. (author)

Context-aware systems are systems that have the ability to sense and adapt to the environment. To operate in large-scale multi-stakeholder environments, systems often require context awareness. The context elements that systems in such environments should take into account are becoming ever more complex and go beyond elements like geographic...

journal article 2018

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Creating value through data collaboratives: Balancing innovation and control

Klievink, A.J. (author), van der Voort, H.G. (author), Veeneman, Wijnand (author)

Driven by the technological capabilities that ICTs offer, data enable new ways to generate value for both society and the parties that own or offer the data. This article looks at the idea of data collaboratives as a form of cross-sector partnership to exchange and integrate data and data use to generate public value. The concept thereby bridges...

journal article 2018

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PETRA: Governance as a key success factor for big data solutions in mobility

Veeneman, Wijnand (author), van der Voort, H.G. (author), Hirschhorn, Fabio (author), Steenhuisen, B.M. (author), Klievink, A.J. (author)

The promise of big data in the field of mobility is great, for example for mobility-as-a-service solutions. Having a better sense of the existing flows over the network would allow for much improved modelling of future flows and nudging users into behaviours targeting collectively better outcomes. Because of this promise the interest that...

journal article 2018

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Een gezamenlijke rekening?: Over digitale innovatie en samenwerking in een institutional void

Klievink, A.J. (author), van Wegberg, R.S. (author), van Eeten, M.J.G. (author)

The speed and disruptive character of digital innovations affect social structures and practices faster than institutions can keep up with them. This results in an ‘institutional void’, i.e. a gap between the rules and institutions and their ability and the effectiveness of their measures. It also affects the institutional stability that is the...

journal article 2017

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Crowd-based innovaties: verschuivende verantwoordelijkheden in een institutional void

Slot, M.J. (author), Cuppen, E.H.W.J. (author), Doorn, N. (author), Galeano Galvan, M.J. (author), Klievink, A.J. (author)

The crowd increasingly plays a key role in facilitating innovations in a variety of sectors, spurred on by IT developments and the concomitant increase in connectivity. Initiatives in this direction, captured under the umbrella term ‘crowd-based innovations’, offer novel opportunities in socio-technical systems by increasing the access, reach...

journal article 2017

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Design of a software architecture supporting business-to-government information sharing to improve public safety and security: Combining business rules, Events and blockchain technology

van Engelenburg, S.H. (author), Janssen, M.F.W.H.A. (author), Klievink, A.J. (author)

Toensurepublicsafetyandsecurity,itisvitallyimportantforgovernmentstocol- lect information from businesses and analyse it. Such information can be used to determine whether transported goods might be suspicious and therefore require physical inspection. Although businesses are obliged to report some information, they are reluctant to share addi-...

journal article 2017

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Discerning Novel Value Chains in Financial Malware: On the Economic Incentives and Criminal Business Models in Financial Malware Schemes

van Wegberg, R.S. (author), Klievink, A.J. (author), van Eeten, M.J.G. (author)

Fraud with online payment services is an ongoing problem, with significant financial-economic and societal impact. One of the main modus operandi is financial malware that compromises consumer and corporate devices, thereby potentially undermining the security of critical financial systems. Recent research into the underground economy has...

journal article 2017

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Big data in the public sector: Uncertainties and readiness

Klievink, A.J. (author), Romijn, Bart Jan (author), Cunningham, S. (author), de Bruijn, J.A. (author)

Big data is being implemented with success in the private sector and science. Yet the public sector seems to be falling behind, despite the potential value of big data for government. Government organizations do recognize the opportunities of big data but seem uncertain about whether they are ready for the introduction of big data, and if...

journal article 2016

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The collaborative realization of public values and business goals: Governance and infrastructure of public-private information platforms

Klievink, A.J. (author), Bharosa, N. (author), Tan, Y. (author)

The scale of society's evolving challenges gradually surpasses the capacity of the public sector to address them. Coping with these challenges requires budget-short governments to look for innovative ways to transform and improve their operations and service provisioning models. While in many cases transformation starts from the inside-out ...

journal article 2015

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Developing Multi-Layer Information Infrastructures: Advancing Social Innovation through Public–Private Governance

Klievink, A.J. (author), Janssen, M.F.W.H.A. (author)

Information infrastructures of businesses and government are increasingly interwoven and highly dependent on each other. Though often referred to as sociotechnical innovations, the development of these information infrastructures often has a technological focus. The related and even concurrent development of new social practices is understudied....

journal article 2014

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Challenges in developing public-private business models

Klievink, A.J. (author), Janssen, M.F.W.H.A. (author)

journal article 2012

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Enhancing Visibility in International Supply Chains: The Data Pipeline Concept

Klievink, A.J. (author), Van Stijn, E. (author), Hesketh, D. (author), Aldewereld, H. (author), Overbeek, S. (author), Heijmann, F. (author), Tan, Y.H. (author)

With increasing global trade and growing emphasis on security, enhanced information sharing between actors in global supply chains is required. Currently, the data about cargo available in the supply chain does not provide a timely and accurate description of the goods. To solve this data quality issue, data should be captured upstream at the...

journal article 2012

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A Stakeholder Analysis of Business-to-Government Information Sharing: The Governance of a Public-Private Platform

Klievink, A.J. (author), Janssen, M.F.W.H.A. (author), Tan, Y.H. (author)

ICT enables business-to-government (b-to-g) information exchange, which can be used to enhance control and compliance by businesses. However, sharing information can cause resistance by businesses, as for them information is key to competitive advantage, whereas governments need this information to conduct their tasks at lower costs. In this...

journal article 2012

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Can enterprise architectures reduce failure in development projects?

Janssen, M.F.W.H.A. (author), Klievink, B. (author)

Purpose: Scant attention has been given to the role of enterprise architecture (EA) in relationship to risk management in information system development projects. Even less attention has been given to the inter-organizational setting. The aim of this paper is to better understand this relationship. Design/methodology/approach: The relationship...

journal article 2012

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Innovative ICT solutions for monitoring and facilitating international trade

Van Stijn, E. (author), Klievink, A.J. (author), Tan, Y.H. (author)

The use of information and communication technology (ICT) for international trade is increasingly impor- tant. The EU-funded projects ITAIDE and CASSANDRA propose further innovations to solve the trade con- trol and facilitation dilemma.

journal article 2011

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Barriers and impediments to transformational government: Insights from literature and practice

Van Veenstra, A.F. (author), Klievink, B. (author), Janssen, M.F.W.H.A. (author)

Transformational government (t-government) has been introduced as a new stage of e-government aimed at realising structural changes and greater benefits in the public sector. Yet, there are many impediments blocking transformation, and there is limited insight in these barriers. In this paper, impediments for t-government are investigated by...

journal article 2011