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Baldassarre, B.R. (author), Calabretta, G. (author), Karpen, Ingo Oswald (author), Bocken, Nancy (author), Hultink, H.J. (author)
In the 1960s, influential thinkers defined design as a rational problem-solving approach to deal with the challenges of sustainable human development. In 2009, a design consultant and a business academic selected some of these ideas and successfully branded them with the term “design thinking.” As a result, design thinking has developed into...
review 2024
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McMahon, K.S. (author), Mugge, R. (author), Hultink, H.J. (author)
Circularity-conscious management of information and communications technology (ICT) owned by organizations is important to achieving a circular economy. However, changes in organizational management toward circularity has been met with multiple challenges. This study uses 11 semi-structured interviews with on-the-ground ICT decision-makers in...
journal article 2024
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Geissdoerfer, Martin (author), Savaget, Paulo (author), Bocken, Nancy (author), Hultink, H.J. (author)
Business model innovation is increasingly seen as a key competitive factor in B2B settings. In this context, prototyping, experimentation, and piloting have gained prominence as agile and resourceful methods that can be employed in business model innovation pursuits. Yet, despite increasing interest in this area, and the growing number of...
journal article 2022
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Mejia Sarmiento, J.R. (author), Pasman, G.J. (author), Hultink, H.J. (author), Stappers, P.J. (author)
journal article 2020
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Baldassarre, B.R. (author), Konietzko, J.C. (author), Brown, P.D. (author), Calabretta, G. (author), Bocken, N.M.P. (author), Karpen, Ingo O. (author), Hultink, H.J. (author)
Next to the redesign of industrial products and processes, sustainable business model innovation is a strategic approach to integrate environmental and social concerns into the objectives and operations of organizations. One of the major challenges of this approach is that many promising business model ideas fail to reach the market, which is...
journal article 2020
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Konietzko, J.C. (author), Bocken, N.M.P. (author), Hultink, H.J. (author)
The circular economy may help firms to maximize the value of their material resources and minimize the overall resource use, waste, pollution and emissions of their business activities. Implementing a circular economy program requires radical changes in product, business model and ecosystem innovation. Most research on circular oriented...
journal article 2020
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Christopher, Simms (author), Trott, Paul (author), van den Hende, E.A. (author), Hultink, H.J. (author)
The food processing sector has a considerable environmental impact, due to large volumes of food and packaging waste. Eco-innovations present an important opportunity to reduce this impact. Yet, initial insights suggest that new technologies face considerable challenges to their adoption. The eco-innovation adoption literature has overlooked...
journal article 2020
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Konietzko, J.C. (author), Baldassarre, B.R. (author), Brown, P.D. (author), Bocken, N.M.P. (author), Hultink, H.J. (author)
Circular business model experiments may help firms transition towards a circular economy. Little is known about how the participants of experimentation – entrepreneurs, intrapreneurs, innovation managers – develop and test their assumptions during the experimentation process to achieve more circular outcomes. Using a design-science approach,...
journal article 2020
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Konietzko, J.C. (author), Bocken, N.M.P. (author), Hultink, H.J. (author)
Online platforms have a growing influence on how people interact with the physical world. They organise data streams, economic interactions and social exchanges of their users. Competitive dynamics in this emerging ‘platform society’ revolve around the ability to attract users to a platform, and to collect and analyse data from their...
book chapter 2019
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Mugge, R. (author), de Jong, Wytske (author), Hultink, H.J. (author), Person, Oscar (author)
Refurbishment presents opportunities for designers to improve the sustainability of new and old products via an experiment and post hoc interviews, this research investigates and explores how information about prior use – offered in a visual (signs of wear and tear) or verbal (textual description) form – influences consumers’ evaluations of...
journal article 2018
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Karana, E. (author), Blauwhoff, D.R.L.M. (author), Hultink, H.J. (author), Camere, S. (author)
Diverse forms of material expressions can be achieved through practices that cross-fertilize biology and design. Growing Design is one such practice in which designers grow materials from living organisms, such as bacteria, algae or fungi. While this emerging practice may facilitate novel product ideas, the grown materials, to date, are often...
journal article 2018
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Mejia Sarmiento, J.R. (author), Pasman, G.J. (author), Hultink, H.J. (author), Stappers, P.J. (author)
Futures techniques have long been used in large enterprises as designerly means to explore the future and guide innovation. In the automotive industry, for instance, the development of concept cars is a technique which has repeatedly proven its value. However, while big companies have broadly embraced futures techniques, small- and medium-sized...
conference paper 2017
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Mugge, R. (author), Person, Oscar (author), Hultink, H.J. (author)
Refurbishment – the process of collecting used products, assessing their condition, and replacing and/or upgrading parts in order to resell them to other consumers – is increasingly seen as both economically and environmentally advantageous. The present research investigates in an experimental study and with qualitative post-hoc interviews how...
conference paper 2017
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Bakker-Wu, S. (author), Calabretta, G. (author), Hultink, H.J. (author)
Brand experience is an important concept in marketing because it can affect brand loyalty, brand recall, and brand attitude. Brand experience design is therefore an important practice for companies to create favourable and meaningful experiences, through the design of various touchpoints that are in line with the brand values. This paper...
conference paper 2017
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Geißdörfer, M. (author), Savaget, Paulo (author), Bocken, N.M.P. (author), Hultink, H.J. (author)
While the terms Circular Economy and sustainability are increasingly gaining traction with academia, industry, and policymakers, the similarities and differences between both concepts remain ambiguous. The relationship between the concepts is not made explicit in literature, which is blurring their conceptual contours and constrains the...
journal article 2017
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Mejia Sarmiento, J.R. (author), Hultink, H.J. (author), Pasman, G.J. (author), Stappers, P.J. (author)
Innovation forces organizations to think about the future. The many techniques<br/>guiding these explorations are named futures studies, which are inquiries into images of the future and their surrounding elements. Although futures studies help organizations to change, their results are often difficult to interpret, and they frequently fail to...
conference paper 2016
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Cankurtaran, P. (author), Langerak, F. (author), Hultink, H.J. (author)
conference paper 2014
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Tabeau, K.E. (author), Gemser, G. (author), Wijnberg, N. (author), Hultink, H.J. (author)
Prior research indicated that external designers are often hired by their clients to bring new knowledge into their organization. To assure that an external designer’s knowledge is implemented in the organization of the client, managing the relationship between the two is essential. Although it seems particularly important that the external...
conference paper 2013
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Reid, M. (author), Hultink, H.J. (author), Marion, T. (author), Barczak, G. (author)
The predevelopment stage of the New Product Development (NPD) process is complex and risky. Firms are increasingly looking towards information technology (IT) tools to improve this process; yet, there is still little empirical evidence to understand how these IT tools influence NPD outcomes. Using a sample of 152 Australian managers, we test a...
conference paper 2013
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Kester, L. (author), Hultink, H.J. (author), Griffin, A. (author)
The manuscript first combines theory and previous empirical findings to build a model of new product development portfolio success. Because relationships between product development portfolio decision-making effectiveness, portfolio success and firm-level success have not previously been investigated, we generate propositions that the...
conference paper 2013
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