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Klievink, A.J. (author), Janssen, M.F.W.H.A. (author), van der Voort, H.G. (author), van Engelenburg, S.H. (author)
Business-to-government information exchange has over the past decades greatly benefited from data exchange standards and inter-organisational systems. The data era enables a new shift in the type of information sharing; from formal reporting to opening up full (and big) data sets. This enables new analytics and insights by government, more...
conference paper 2018
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van Engelenburg, S.H. (author), Janssen, M.F.W.H.A. (author), Klievink, A.J. (author)
Context-awareness refers to the ability to sense and adapt to context. With the rise of context-aware systems, designers are struggling with what variables should be sensed from the context. According to the definitions found in the literature, whether something belongs to context, has to do with whether it is relevant. However, what it means to...
conference paper 2018
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van Engelenburg, S.H. (author), Janssen, M.F.W.H.A. (author), Klievink, A.J. (author)
Supply chain management is hampered by a lack of information sharing among partners. Information is not shared as organizations in the supply chain do not have direct contact and/or do not want to share competitive and privacy sensitive information. In addition, companies are often part of multiple supply chains and trading partners vary over...
conference paper 2018
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van Engelenburg, S.H. (author), Janssen, M.F.W.H.A. (author), Klievink, A.J. (author)
Toensurepublicsafetyandsecurity,itisvitallyimportantforgovernmentstocol- lect information from businesses and analyse it. Such information can be used to determine whether transported goods might be suspicious and therefore require physical inspection. Although businesses are obliged to report some information, they are reluctant to share addi-...
journal article 2017
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van Engelenburg, S.H. (author), Janssen, M.F.W.H.A. (author), Klievink, A.J. (author), Tan, Y. (author)
Advanced architectures for business-to-government (B2G) information sharing can benefit both businesses and government. An essential choice in the design of such an architecture is whether information is shared using a thick or a thin information flow. In an architecture with a thick flow, all information is shared via a shared infrastructure,...
conference paper 2017
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Van Engelenburg, S.H. (author), Janssen, M.F.W.H.A. (author), Klievink, A.J. (author)
Information sharing between businesses and government agencies is of vital importance, yet business are often reluctant to share information, e.g. as it might be misused. Taking this into account is however often overlooked in the design of software architectures. In this research we apply a design science approach to develop an software...
book chapter 2016
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Singerling, T. (author), Klievink, A.J. (author), De Reuver, G.A. (author), Janssen, M.F.W.H.A. (author)
Organizations do not just decide on whether or not to exchange information digitally. In many cases, there are multiple alternative configurations of inter-organizational systems (IOS) that facilitate such information sharing. Although a lot is known about the factors that influence whether organizations do or do not adopt IOS, little is known...
conference paper 2015
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Tambouris, E. (author), Scholl, H.J. (author), Janssen, M.F.W.H.A. (author), Wimmer, M.A. (author), Tarabanis, K. (author), Gascó, M. (author), Klievink, A.J. (author), Lindgren, I. (author), Milano, M. (author), Panagiotopoulos, P. (author), Pardo, T.A. (author), Parycek, P. (author), Sæbø, O. (author)
Electronic government and electronic participation continue to transform the public sector and society worldwide and are constantly being transformed themselves by emerging information and communication technologies. This book presents papers from the 14th International Federation for Information Processing’s EGOV conference (IFIP EGOV 2015),...
book 2015
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Singerling, T. (author), Klievink, A.J. (author), De Reuver, G.A. (author), Janssen, M.F.W.H.A. (author)
Organizations do not just decide on whether or not to exchange information digitally. In many cases, there are multiple alternative configurations of inter-organizational systems (IOS) that facilitate such information sharing. Although a lot is known about the factors that influence whether organizations do or do not adopt IOS, little is known...
conference paper 2015
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Klievink, A.J. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)
Public and private organizations in various areas are setting up digital Information Infrastructures (IIs) for interconnecting government, businesses and citizens. IIs can create value by sharing and integrating data of multiple ac-tors. This can be the basis for value added services and especially collaborations of public and private partners...
book chapter 2014
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Klievink, A.J. (author), Janssen, M.F.W.H.A. (author)
Information infrastructures of businesses and government are increasingly interwoven and highly dependent on each other. Though often referred to as sociotechnical innovations, the development of these information infrastructures often has a technological focus. The related and even concurrent development of new social practices is understudied....
journal article 2014
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Deljoo, A. (author), Janssen, M.F.W.H.A. (author), Klievink, A.J. (author)
Public-private service networks (PPSN) consist of social and technology components. Development of PPSN is ill-understood as these are dependent on a complex mix of interactions among stakeholders and their technologies and is influenced by contemporary developments. The aim of this paper is to advance our understanding of PPSN by modeling its...
conference paper 2013
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Klievink, A.J. (author), Janssen, M.F.W.H.A. (author)
journal article 2012
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Klievink, A.J. (author), Janssen, M.F.W.H.A. (author), Tan, Y.H. (author)
ICT enables business-to-government (b-to-g) information exchange, which can be used to enhance control and compliance by businesses. However, sharing information can cause resistance by businesses, as for them information is key to competitive advantage, whereas governments need this information to conduct their tasks at lower costs. In this...
journal article 2012
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Van Stijn, E.J. (author), Klievink, A.J. (author), Janssen, M.F.W.H.A. (author), Tan, Y. (author)
Government agencies and businesses cooperate and invest heavily to achieve reliable and secure global supply networks. A so-called data pipeline, which integrates data from various parties in the supply chain and incorporates data from new tracking and monitoring technologies, would enable real-time data management for businesses. This IT...
conference paper 2012
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Janssen, M.F.W.H.A. (author), Klievink, B. (author)
Purpose: Scant attention has been given to the role of enterprise architecture (EA) in relationship to risk management in information system development projects. Even less attention has been given to the inter-organizational setting. The aim of this paper is to better understand this relationship. Design/methodology/approach: The relationship...
journal article 2012
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Van Veenstra, A.F. (author), Klievink, B. (author), Janssen, M.F.W.H.A. (author)
Transformational government (t-government) has been introduced as a new stage of e-government aimed at realising structural changes and greater benefits in the public sector. Yet, there are many impediments blocking transformation, and there is limited insight in these barriers. In this paper, impediments for t-government are investigated by...
journal article 2011
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Janssen, M.F.W.H.A. (author), Klievink, B. (author)
Purpose – In the process of transformation, governments have to deal with a host of stakeholders and complex organizational and technical issues. In this viewpoint paper, an argument is made in favour of using gaming and simulation as tools designed to aid the transformation and reengineering of government. Based on the argument, a research...
journal article 2010
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Klievink, B. (author), Janssen, M.F.W.H.A. (author)
Governments aim to improve service delivery to citizens and businesses and need to transform to accomplish efficiency savings and better customer orientation. This requires the coordination of dependencies among the various departments located in the frontend and backend of organizations, and might include interdependencies with external parties...
conference paper 2010
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Van Veenstra, A.F. (author), Janssen, M.F.W.H.A. (author), Klievink, B. (author)
Joining-up is high on the e-government agenda as this is expected to improve service delivery to citizens and businesses. It requires public and private organizations to cooperate with each other within networks that are formed around public services that cross the boundaries of organizations. Cross-organizational processes in such a network are...
journal article 2009
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