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document
Klievink, A.J. (author), Bharosa, N. (author), Tan, Y. (author)
The scale of society's evolving challenges gradually surpasses the capacity of the public sector to address them. Coping with these challenges requires budget-short governments to look for innovative ways to transform and improve their operations and service provisioning models. While in many cases transformation starts from the inside-out ...
journal article 2015
document
Klievink, A.J. (author), Janssen, M.F.W.H.A. (author)
Information infrastructures of businesses and government are increasingly interwoven and highly dependent on each other. Though often referred to as sociotechnical innovations, the development of these information infrastructures often has a technological focus. The related and even concurrent development of new social practices is understudied....
journal article 2014
document
Van Veenstra, A.F. (author), Klievink, B. (author), Janssen, M.F.W.H.A. (author)
Transformational government (t-government) has been introduced as a new stage of e-government aimed at realising structural changes and greater benefits in the public sector. Yet, there are many impediments blocking transformation, and there is limited insight in these barriers. In this paper, impediments for t-government are investigated by...
journal article 2011