Parcel Lockers - A Solution to the Last Mile Problem?: A Behavioural Analysis of Dutch Consumer Preferences

The rise of e-commerce makes shopping easier than ever. It also puts pressure on logistic service providers, their employees, traffic and the environment. Parcel deliveries to service points or parcel lockers could release some of this pressure. However, service points are only scarcely used by Dutch consumers, while parcel lockers still lack a...

Pedestrian Acceptance of Delivery Robots: Appearance, interaction and intelligence design

Technology developments are making it possible to start automating the last-mile of parcel logistics. This raises the question of how these autonomous technologies will interact with humans. The goal of this project is to design a concept of a delivery robot for DHL, that maximizes acceptance by pedestrians. <br/><br/>Literature research and...

An autonomous urban delivery concept for Ford

Ordering things online is increasing in popularity. This causes logistical problems in the urban space, such as congestion, emissions and other irritations. As autonomous vehicle technology is becoming mature, a new opportunity arises: autonomous parcel delivery. During this graduation assignment with Ford, an autonomous urban delivery system...

Towards sustainable last mile deliveries and city logistics: A Multi-Actor Multi-Criteria Approach with a modelling implementation, aimed at identifying the most sustainable alternatives for city logistics and model their effects for all stakeholders combined.

The GHG-emissions of the Dutch transport sector are ever increasing, mainly caused by the growth in the number of traffic movements. These movements are heavily influenced by the growth of the e-commerce sector and e-commerce related last mile deliveries. Hence, this study aims at providing more insight in sustainable alternatives for delivering...