The Funnel of Game Design – An Adaptive Game Design Approach for Complex Systems

Background: In a world of ever-increasing complexity, organizations and people have an ever-increasing need for support systems that help them understand and shape the world around them. While simulation game design derived from the very idea to propose an instrument able to address complexity, seminal approaches dealt with a different level...

The Impact of Vocal Communication and its Personalization on Intention to Use of Chatbots Using Behavioral Activation to Support Patients Experiencing Depression

The 21st century has seen a significant increase in the global prevalence of mental health problems, affecting almost a billion people. These conditions not only reduce the quality of life for individuals but also lead to stigmatization, discrimination, and social isolation. The COVID-19 pandemic has further exacerbated mental health issues,...

Design guidelines for the monetary and financial system in the digital age

This thesis applies design science to the monetary and financial system as a whole. The application of this novel methodology offers new possibilities to examine this complex system. The contribution of this thesis is threefold. First, different theories on money, banking and systemic financial crises have been researched through an extensive...

Factors influencing the adoption of adaptive policy by water utilities

Over recent decades there have been advances in the research behind adaptive policy approaches. More recently, emerging qualitative approaches for managing deep uncertainty has drawn the attention of planners in the water industry, particularly in water utilities. Despite interest from both the water industry and the research community to see...

From Talents to Team: Matching supply and demand with algorithms

The globalizing economy with its new goods and services, knowledge spread, and competition for talent is an increasing complexity for organizations, which requires organizations to adapt more quickly. Organizations are essential to society, as people are more productive in groups. For their continuity, it is important that organizations...

A Scientific Foundation of Simulation Games for the Analysis and Design of Complex Systems

Background. The use of simulation games for complex systems analysis and design has been acknowledged about 50 years ago. However, articles do not combine all salient factors for successful simulation games, and often stem from a clear view of one particular field of science only. With combining multiple disciplines, connect analysis and...

Developing a Service Platform for Health and Wellbeing in a Living Lab Setting: An Action Design Research Approach

Traceability in cyber risk assessment: A design science approach

Empowering retailers to compete offline with online insights: Design research to design a digital multi-sided data analytics platform for the dutch foodservice industry

Digital multi-sided platforms (MSP) bring together different parties by enabling interaction between them. Unfortunately little is known on how digital MSPs can be designed. This research aims to contribute to solving this problem by adding knowledge on design principles of multi-sided platforms in the nascent stage of development using design...

A Design Framework for Personal Learning Environments

The purpose of our research was to develop a PLE (personal learning environment) design framework for workplace settings. By doing such, the research has answered this research question, how should a technology-based personal learning environment be designed, aiming at supporting learners to gain control over their learning at the workplace? We...

Main requirements of a health and wellbeing platform: Findings from four focus group discussions

Supporting the ageing population is a worldwide challenge as it causes a huge tension on societies, regarding to healthcare budgets, resources, pensions and social security systems. To support people ‘age in place’ we propose a digital matchmaking platform for health and wellbeing. Nevertheless, what should be the main purpose of such a platform...

Value creation through network infrastructure automation: The Software-Defined Networking Technology and its business model from the IT service provider’s perspective

Our research is exploring how the computer network technology of Software-Defined Networking (SDN) can benefit an IT service provider. SDN is a novel technology that is capable of managing a whole network based on a single centralized entity. As a result an SDN enabled network becomes more flexible, automatable and programmable to satisfy users’...

Designing, formalizing and evaluating a flexible architecture for integrated service delivery: Combining event-driven and service-oriented architectures

An in?ux of service providers collaborate in networks to meet their clients’ demands. Integrated service delivery (ISD) is a way to let networked service providers offer services to their clients by bundling selected services offered by each provider so that clients do not have to deal with each single provider anymore. Designing such a network...

A Design Approach for Collaboration Processes: A Multi-Method Design Science Study in Collaboration Engineering

Collaboration Engineering is an approach for the design and deployment of repeatable collaboration processes that can be executed by practitioners without the support of collaboration professionals such as facilitators. A critical challenge in Collaboration Engineering concerns how the design activities have to be executed and which design...