Metaphors for Designers Working with AI

In this paper, we explore the use of metaphors for people working with artificial intelligence, in particular those that support designers in thinking about the creation of AI systems. Metaphors both illuminate and hide, simplifying and connecting to existing knowledge, centring particular ideas, marginalising others, and shaping fields of...

Making Everyday Things Talk: Speculative Conversations into the Future of Voice Interfaces at Home

What if things had a voice? What if we could talk directly to things instead of using a mediating voice interface such as an Alexa or a Google Assistant? In this paper, we share our insights from talking to a pair of boots, a tampon, a perfume bottle, and toilet paper among other everyday things to explore their conversational capabilities. We...

Design for Behaviour Change as a Driver for Sustainable Innovation: Challenges and Opportunities for Implementation in the Private and Public Sectors

Over the last decade, design for behaviour change has become increasingly recognised as a strategy for enabling social change. Despite<br/>this, we are far from understanding its implementation, especially through the private and public sectors. This study has surveyed private<br/>and public sector stakeholders with regard to their current...

Modelling the user: How design for sustainable behaviour can reveal different stakeholder perspectives on human nature

Influencing more environmentally friendly and sustainable behaviour is a current focus of many projects, ranging from government social marketing campaigns, education and tax structures to designers’ work on interactive products, services and environments. There is a wide variety of techniques and methods used—we have identified over 100 design...