Electronic voting for all: Co-creating an accessible interface

The study investigated the extent to which electronic voting is accessible to Dutch voters, especially the visually impaired, those with low literacy, and the elderly. Together with the different user groups, a series of electronic interfaces were developed and simulations of a vote-printer were built to run tests on large numbers of...

Optimizing the open payment boundary: Exploration and evaluation of a design strategy for reducing the incidence of missed check-outs when travelling

Entree: Ontwerpvisie voor gebruiksgericht elektronisch betalen in het openbaar vervoer in 2019

Check-in / Check-out: Design of a user-centered, open payment border for the OV-chipkaart

This thesis is part of my graduation project at the OV-chipkaart Graduation Lab of the Faculty of Industrial Design Engineering at the Delft University of Technology. The aim of the Graduation Lab is to improve electronic ticketing for travellers using Dutch public transport in a 3 to 10 year time-span. This work is supported by the Ministry of...

Exploring new possibilities for user-centred e-ticketing