Faults in consumer products are difficult to diagnose, and design is to blame: A user observation study

The process of fault diagnosis is an essential first step when repairing a product: it determines the condition of the parts and identifies the origin of failure. We report on how product users go through the process of fault diagnosis in consumer products and the influence of design features on this process. Two groups of 12 participants were...

Design Aspects in Repairability Scoring Systems: Comparing Their Objectivity and Completeness

The Circular Economy Action Plan adopted by the European Commission aims to keep value in products as long as possible through developing product-specific requirements for durability and repairability. In this context, various scoring systems have been developed for scoring product repairability. This study assessed the objectivity and...

Sustainability in the Future of Design Education

The Future of Design Education working group on sustainability developed recommendations for integrating sustainability into higher education design curricula. The recommendations provide a foundation for design instruction, using well-established evidence-based tools, methods, and mindsets that apply to professional practice and support...