Governance Through Trust: Community Engagement in an Australian City Rebuilding Precinct

City rebuilding precincts are embedded in, surrounded by, and sometimes resisted or celebrated by stakeholders they impact. These projects require long-lasting relationships and loyalty from the community they serve, making trust a crucial factor. This article employs a case study approach and draws from both social exchange and circuit of power...

Blockchain in Service Management and Service Research: Developing a Research Agenda and Managerial Implications

As blockchain technology is maturing to be confidently used in practice, its applications are becoming evident and, correspondingly, more blockchain research is being published, also extending to more domains than before. To date, scientific research in the field has predominantly focused on subject areas such as finance, computer science, and...