Enhancing the cargo value chain for KLM Cargo with regard to the acceptance process, trucking schedule and data communication: An in-depth case study for Denmark - Amsterdam

In recent years, the playing field of KLM Cargo has become increasingly dynamic and competitive. To remain competitive, KLM Cargo has to improve the delivery performance of the cargo in terms of timeliness and overall quality of the cargo (such as quality of the documentation, packaging, labeling and checks performed), which will reduce re-work ...