Towards Designerly Data Donation in Practice

Behavioural data that shows how and what people do could help designers unlock new ideas and perspectives about their users. However, collecting this data is expensive and time-consuming, and ethical concerns inevitably arise because the data often contains personal information. Ortega presents designerly data donation as an efficient and...

Increasing Empathy Towards Gig Workers Through Communicating Heart Rate Data

This thesis demonstrates that there is a need for improving the working conditions of gig workers. It establishes a need for an increase in empathy from consumers towards delivery riders. Delivery riders often make use of E-bikes which provide an excellent foundation for data collection. The main research question is stated as follows:<br/><br/...

Towards blended care: Tailored and adaptive coaching for Cardiac Rehabilitation

The number of cardiac patients (people with heart problems) is growing all the time. Given that any person who encounters a cardiac condition should undergo cardiac rehabilitation (CR), a program to rehabilitate the heart and learn to manage it in daily life, it is expected that the health system will also grow exponentially in order to meet the...

Setting the stage for expertise and exploration: Reframing COALA’s Digital Intelligent Assistant (DIA) within the Diversey factory

Intelligent and connected services have become essential in the manufacturing industry. The surge of these services has even started a new phase of industry; industry 4.0. The COALA consortium aims to develop a service to assist operators within this new industry. The COALA consortium is an European Union Programme and aims to develop a Digital...

A strategic design of a data-driven, in-vehicle service system: ‘A strategic design of a new, data-driven, in-vehicle service system for long-distance Battery Electric Vehicle trips, for Ford Motor Company’

The goal of this thesis was to design a way for Ford to provide users more value during long-distance Battery Electric Vehicle (BEV) trips. Users tend to buy their vehicle for the 95th percentile of use-cases. In the Netherlands, the average amount of km driven per day is 32 km, which is easily covered by any BEV currently on the market, without...

Breaking the Innovational Standstill in Dutch Primary Education: Motivating teachers to learn and apply new educational methods

Dutch primary school teachers are strapped for time currently, and this is impeding the adoption of innovation. This is also a problem for Faqta, who are trying to sell their innovative teaching method. To convince teachers to learn, several theories and strategies are explored in this report, and how they can be applied on a digital video...

FairData: A system to explore datasets as a tool to let data-centric researchers become aware of bias

Data-centric research is all about trying to obtain useful insights on products that its researchers trying to create/design by collecting usage data on their prototypes. This type of research, usually performed by data-scientist, make use of machine learning techniques in order to improve any system or product that makes use of automated...

Design for information flow between data scientists and researchers in Ford

Service Design for Supportive Health Systems: Service proposition for Clear

This Master’s thesis looks at the development of a Service Design solution for a Supportive Health System in the field of nutrition. The project is scoped within Clear, a young organisation using Continuous Glucose Monitoring technology (CGM) to support better nutritional habits. This thesis applies a mixed-methods approach, integrating...

Somnox Mini: A portable breathing regulation device for stress management

Millennials, a generation of individuals born between 1981 and 1996 that are shaping the current working class. One trait that makes millennials stand out from other generations is that their generation is the most stressed out. It is estimated that 20% of employed millennials in the Netherlands are suffering from symptoms due to stress. These...

Not so big: Making data less overwhelming for designers: The development of a tool for novice designers to deal with big data without overwhelmingness feeling

From the internet to the sensors in wearable devices, people leave their digital traces behind both online and offline. Data is getting ubiquitous and cheap. Some new fields, like business intelligence, are recognized and emerging. As a trustworthy and precise material, data is also a valuable source for designers. It provides accurate and...

Data Donation: Engage Users in Ethical Data-driven Design

Data donation is a potential means of feeding more data into data-driven projects. However, little is known about how it differs from existing data collection methods used by designers and what influences individuals’ act of donating data to design projects. By conducting expert interviews with a prototype of the Data Donation System and user...

Tailoring personalized breathing rhythms of a Sleep Robot: An interactive data loop design

The thesis aims to investigate how the Sleep Robot system (a Sleep Robot, its application, and servers) can adopt a data-enabled loop to make optimal use. The research has three main objectives: (1)understanding the needs and concerns of using the Sleep Robot system in different user profiles, (2)building a data loop of the Sleep Robot system...

Macomi Maintenance: A user-centric data-analytic platform for railway maintenance planning optimisation

This thesis project investigated how user-centred design(UCD) contributes to the railway maintenance planning optimisation. A new UX concept and digital prototype were designed to provide intuitive interaction and clear structure to support the planners confidently and independently optimise railway maintenance planning on a digital platform. ...

Digital lockout routines: Enhancing the safety and efficiency of the industry by the development of a smart technology use case

With 2,975 safety violations in the US alone, the lockout safety routine, one of the most important safety methods in the industry, remains unsafe. This is caused by the limited adherence of companies employees to the preset protocols. Heavy industries primarily focus on the efficiency of their processes and recognise the rising potential of...