Controlling the uncontrolled by noticing the unnoticed: Scope definition and management of scope changes & scope creep in large infrastructure projects in construction industry for lump sum contracts

Project scope is the work that must be accomplished to produce a deliverable with specified features and functions. The deliverable can be a product, service or other result (Kerzner & Saladis, 2010). A project scope with clearly defined goals and objectives has been verified as a dimension for project success by some researchers....