Designing an automated, efficient, flexible, scalable, and future-proof return hall in an automated retail distribution center: A conceptual design for a return hall at Hoogvliet Supermarkets

Background: With around 70 supermarkets, Hoogvliet is one of the smaller supermarkets in the Netherlands. During the past years, more companies have become aware of the importance of efficient reversed logistics (Senthil et al., 2018). By optimizing this return flow, the return hall of supermarkets plays an important role. With the expected...