Artificial intelligence in local governmental agencies: Exploring the process of adopting AI-systems

This MSc. Thesis explores the adoption process of Artificial Intelligence (AI) systems in local governmental agencies. The research uses a Design Science Research approach to explore this adoption process in the innovation adoption literature. The outcomes of this literature analysis are used to create a meaningful arrangement of determinants in...

Organisational learning and prerequisites of data-driven risk-based regulation: A DDRBR framework

Over the course of the last decade the role of data in society, businesses and governments has changed tremendously. New technologies continue to influence the way data is collected, managed and used in organisations public and private alike. For public organisations and governments, the promise of data lies in data-enhanced decision-making....

The Contribution of Gamification to Self-Managing Team Performance

This research addresses the complex problems of self-managed team work, using a gamification approach. Two gamification designs are developed and used during two gamified interventions with self-managing teams at ING Operational Services. These interventions are conducted for with two self-managing teams for 2 and 4 full weeks. The reserach...