Towards explaining the impact of serious gaming on readiness to change: A mixed method research approach for determining what game components of a serious game are of added value to impacting organizational readiness to change

Despite the growing interest in the business world as well as the academic world for serious gaming, significant knowledge gaps remain to be researched; one of which concerns the development of unified formalized methods to analyze serious games in order to explain the nature of the impact they promise in organizational change processes. For...

Implementing the Asset Management Approach: Contributing to efficient organizational change at Schiphol Group following Process Consultation methodology

A thesis research following the process consultation method to assist department Airfield Maintenance Services of Schiphol Group with the implementation of the asset management approach. This research identifies the difficulties associated with the implementation of the Asset Management approach as described in the ISO 55000 standard, and the...

Enterprise Architecture in The Dutch Public Sector: Determining the Effectiveness of Architectural Change-Trajectories

Enterprise Architecture (EA) can support e-government initiatives within Dutch governmental organizations. It intends to manage the growing complexity on IT caused by these initiatives, by defining a set of organizational principles which are used to standardize business processes, systems and applications. EA can be seen as a product, but also...