Mobility as a Service from an equity perspective: Exploratory research into the potential deepening or diminishing effects of MaaS on transport related social exclusion

In 2014 Hietanen envisioned Mobility as a Service (MaaS), which is a global hype ever since. The relatively new mobility concept, MaaS, is suggested to meet the mobility needs of the end-users in a sustainable, affordable and user’s flexible manner (MaaS Alliance, 2019). Even though the MaaS sympathizers claim an improvement for the travelers...