Towards designing a process model for leveraging tensions in collaborations between the public safety sector and the creative industry

MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance

“My Wellness Check” is a well-being assessment system designed to support wellbeing feedback loops within large organizations, like universities. In this paper, we present a narrative describing the human-centred design process used to develop a context-sensitive well-being feedback system within a large technical university during the COVID-19...

Designing Data-informed Intelligent Systems to Create Positive Impact: Design Methods, Questions and Recommendations

This paper explores several approaches for designing data-informed intelligent systems to create a positive impact. Two contrasting case studies in K12 education are used to illustrate design methods, questions and recommendations. The first case study addresses the poverty achievement gap in America and shows how product data can be used to...