Supporting the Situational Awareness at the Emergency Department

The Emergency Department (ED) treats patients who have acute conditions and operates twenty-four hours a day, seven days a week. At the ED department at the University Medical Centre Utrecht (UMCU), the patients are treated in single rooms. There is not always direct contact between patients and the ED team, because the team is responsible for...

EPI-OUT: an improved workflow for epilepsy surgery

This graduation thesis show how a research can benefit when an industrial designer is involved during research. In terms of the Technology Readiness Level (TRL), this development is currently at level 1: the basic principle is observed and reported, but no more than that. Due to this early stage of development, this graduation project offers a...

NEW DUTCH MAKERS: (Co-)designing a technological laboratory for the library Schilderswijk

The Schilderswijk in The Hague is a so-called “power district”: a quarter where the ethnical diversity and the illiteracy rate is high, and the amount of youngsters with education and/or a job is low. The teenagers and young adults often lack a connection to their neighbourhood and the other inhabitants. Consequently, they feel misunderstood and...

Personalization in Game Design for Healthcare: A Literature Review on its Definitions and Effects

Personalization, the involvement of stakeholders in the design process, is often applied in serious game design for health. It is expected to enhance the alignment of a game to the preferences and capacities of the end-user, thereby increasing the end-user’s motivation to interact with the game, which finally might enhance the aimed-for health...

Designing a co-creation tool for narrative serious games.

This report details the analysis of a serious games developer’s creation process, explores the stakeholders, weaknesses and opportunities in that process and describes the design of a game content co-creation tool that addresses these. We identify clients’ lack of contextual awareness about game content as a key cause of problems during the...

Co-design fiction to discover opportunities for internet-of-things applications in crisis management

This master thesis describes the design exploration of a co-creation workshop, namely ‘co-design fiction’, inspired by design fiction to engage the stakeholders, with an emphasis on strategic innovation of internet of things applications in crisis management. Introduction The project is initiated to brings insights for both the content of the...

‘Extending the contextmapp: Enhancing user involvement in the design process'

Involving users in the design process of products and services in order to increase the added value for these users is becoming more common. The company Contextmapp was aware of this trend. It wanted to extend its mobile application ‘Contextmapp’, which was used for gathering insights on users’ needs. A suitable graduation assignment was...

An innovative design of a pop-up store: Using the unique properties of pop-up stores in the financial sector

The ING pop-up store Pop-up stores, were once considered an adventurous experimental retail strategy, but today it has become a more established channel for driving sales, generating buzz, building brand awareness, testing or co-creation of products. This innovative channel also raised attention at the ING Customer Experience Centre (ICEC) as...

The Power of Collaboration: Redesigning the co-creation platform of Ahold

Companies are reconsidering their innovation processes and learning how to use the experiences of individuals and communities as the new basis of value creation. Although the opportunities are extensive, organizations are struggling to find the right way to adopt more collaborative processes. Also Ahold is exploring the potential of co-creation....

A showcase of impact: The social innovation story of Kennisland

Social innovation is a term used describe the process of designing and developing creative solutions to address the pressing unmet social needs. Kennisland is among a few organizations who does social innovation in its scope of work. Kennisland needs to showcase the results of their social innovation to tell the public about the benefits of...

Love your city! An interactive platform empowering citizens to turn the public domain into a participatory domain

In the past years, governments have recognized the potential of interactive technology to bridge the gap with citizens. The right tools and guidance could enhance citizenship and enable co-creation between citizens and (local) governments. However, this opportunity does not automatically lead to a participatory practice. In the current article,...

Participation and Co-creation in the Public Domain

This master thesis report with the topic “participation and co-creation in the public domain”, represents the final project of the master Design for Interaction at the faculty Industrial Design Engineering, University of Technology Delft (TUDelft) and was executed for the STT Netherlands Study Centre for Technology Trends in The Hague (STT). The...

Engaging sales: A communication instrument to strengthen Senta’s B2B relationships.

The following MSc thesis describes a project done at Senta multisensory concepting, by a student from the Delft University of Technology. It was the student’s assignment to analyse which kind of problems occurs in the communication between Senta and its clients. This knowledge was then used to develop a design proposal for an instrument, with...

Once more, into the soup

In one of the earlier essays in this department, we discussed a number of acronyms all having to do with system design, and all having the form "x-centered design." The purpose of that essay was to demonstrate a broad framework within which to understand human-centered computing (HCC), and also to show the various convergences and divergences of...