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- Kester, L. (author) doctoral thesis 2011
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- Person, F.E.O.K. (author) doctoral thesis 2011
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Kashiwagi, J.S. (author)The current economy has placed pressure on private and public organizations to become more efficient. Increasing requirements and expectations and decreasing resources are making it difficult for organizations to deliver their services on-time, on-budget, with high customer satisfaction. This has caused both professionals and academics to search...doctoral thesis 2013