Estimation of train dwell time at short stops based on track occupation event data

Train dwell time is one of the most unpredictable components of railway operations mainly due to the varying volumes of alighting and boarding passengers. For reliable estimations of train running times and route conflicts on main lines it is however necessary to obtain accurate estimations of dwell times at the intermediate stops on the main...

Models for Predictive Railway Traffic Management

The potential growth in transport demand in the next decade and beyond requires a change from reactive to proactive traffic control to maintain and improve the reliability of railway traffic. In order to enable an anticipative approach to traffic management, it is necessary to develop the tools for monitoring, prediction and optimisation of the...

Continuous Risk Management of Customers, Application at the ING Arrears Department

Continuous Risk Management (CRM) is a practice in which there is a continuous assessment of the risks that exist or could arise. In addition, in CRM it is determined which risks have priority to be dealt with and strategies are considered that could be implemented to deal with the risks. This thesis demonstrates how CRM of (mortgage) customers...