Accessibility and ICT: A review of literature, a conceptual model and a research agenda

Over the past two decades many papers are published in the area of ICTs impact on travel behaviour. Literature focusing on the impacts of ICT on accessibility is relatively scarce. In this paper we give an overview of impacts of ICT on four components of accessibility as distinguished by Geurs and Van Wee (2004): (1) the land-use component, (2)...

Measuring and Benchmarking Public Service Organizations: Case studies of back office measurement in Pakistan

Most measurement instruments in e-government focus on easily visible aspects and do not measure deep within organizations. In contrast the measurement instrument presented in this thesis focused on measuring elements within organizations. This requires different type of methods which goes beyond visiting websites and measuring what is visible...

Acceptance of e-Health Technology: A Patient Perspective

It can be considered a known fact that the number of elderly people will increase during the coming years. According to the most recent predications, this so-called silvering society will not only affect and increase the demand for health care, but also the supply side of health care, since health care professionals themselves will retire with...

SaaS Adoption Factors among SMEs in Indonesian Manufacturing Industry

Benefits of cloud computing to Small Medium-sized Enterprises (SMEs) seem obvious: financial savings (e.g. infrastructure savings, maintenance savings, etc.) and resource management advantage (e.g. skilled IT labor and equipment, resource flexibility, etc.). Software as a Service (SaaS) is one of cloud service model that has been acknowledged as...

ICT, Productivity and Economic Growth

This master thesis is part of the project that Statistics Netherlands (CBS) conducts for the Dutch Ministry of Economic Affairs. The main purpose of this project is to study the influence of ICT on productivity and economic growth. This thesis had three objectives: (1) to define ICT and indicators to measure ICT intensity, (2) to investigate the...

ICT as enabler or inhibitor of Lean Six Sigma Process Improvement

MBO ICT policy monitor

The MBI ICT policy monitor. Based on the perception of the teacher on the use of ICT

Impact of ICT on the Productivity-Compensation Gap: A Study on Technology, Works, and the Role of Capital

Researchers have observed that the growth of hourly compensation in the U.S. has lagged behind the labour productivity growth since 1970 (Fleck, Glaser, & Sprague, 2011). The disparity between productivity and compensation, which is known as the productivity-compensation gap (Mishel & Gee, 2011), suggests that workers do not benefit directly...

How and under what conditions would technological revolution create overall societal benefit? ICT, productivity, and capital: Lessons from economic theories and perspectives

With the advent of smart machines, ICT revolution is moving towards a relatively unknown territory. Economic theories play important role in shaping the direction and effect of this technological change to the lives of everyone. The acceleration of unemployment and dualism which the ICT revolution is expected to create has raised concerns...