Explainable Cross-Topic Stance Detection for Search Results

One way to help users navigate debated topics online is to apply stance detection in web search. Automatically identifying whether search results are against, neutral, or in favor could facilitate diversification efforts and support interventions that aim to mitigate cognitive biases. To be truly useful in this context, however, stance...

Searching for the Whole Truth: Harnessing the Power of Intellectual Humility to Boost Better Search on Debated Topics

We often use search engines when seeking information for opinion-forming and decision-making on debated topics. However, searching for resources on debated topics to gain well-rounded knowledge is cognitively demanding, leaving us vulnerable to cognitive biases, such as confirmation bias. This can impede well-informed decision-making, and on...

NORMalize: The First Workshop on Normative Design and Evaluation of Recommender Systems

Recommender systems are among the most widely used applications of artificial intelligence. Since they are so widely used, it is important that we, as practitioners and researchers, think about the impact these systems may have on users, society, and other stakeholders. To that effect, the NORMalize workshop seeks to introduce normative thinking...

Disentangling Fairness Perceptions in Algorithmic Decision-Making: The Effects of Explanations, Human Oversight, and Contestability

Recent research claims that information cues and system attributes of algorithmic decision-making processes affect decision subjects' fairness perceptions. However, little is still known about how these factors interact. This paper presents a user study (N = 267) investigating the individual and combined effects of explanations, human...

Comprehensive viewpoint representations for a deeper understanding of user interactions with debated topics

Research in the area of human information interaction (HII) typically represents viewpoints on debated topics in a binary fashion, as either against or in favor of a given topic (e.g., the feminist movement). This simple taxonomy, however, greatly reduces the latent richness of viewpoints and thereby limits the potential of research and...

Towards Healthy Engagement with Online Debates: An Investigation of Debate Summaries and Personalized Persuasive Suggestions

Online debates allow for large-scale participation by users with different opinions, values, and backgrounds. While this is beneficial for democratic discourse, such debates often tend to be cognitively demanding due to the high quantity and low quality of non-expert contributions. High cognitive demand, in turn, can make users vulnerable to...

Factors influencing privacy concern for explanations of group recommendation

Explanations can help users to better understand why items have been recommended. Additionally, explanations for group recommender systems need to consider further goals than single-user recommender systems. For example, we need to balance group members' need for privacy with their need for transparency, since a transparent explanation might...

Workshop on Explainable User Models and Personalized Systems (ExUM 2021)

Adaptive and personalized systems have become pervasive technologies that are gradually playing an increasingly important role in our daily lives. Indeed, we are now used to interact every day with algorithms that help us in several scenarios, ranging from services that suggest us music to be listened to or movies to be watched, to personal...

This Is Not What We Ordered: Exploring Why Biased Search Result Rankings Affect User Attitudes on Debated Topics

In web search on debated topics, algorithmic and cognitive biases strongly influence how users consume and process information. Recent research has shown that this can lead to a search engine manipulation effect (SEME): when search result rankings are biased towards a particular viewpoint, users tend to adopt this favored viewpoint. To better...

This Item Might Reinforce Your Opinion: Obfuscation and Labeling of Search Results to Mitigate Confirmation Bias

During online information search, users tend to select search results that confirm previous beliefs and ignore competing possibilities. This systematic pattern in human behavior is known as confirmation bias. In this paper, we study the effect of obfuscation (i.e., hiding the result unless the user clicks on it) with warning labels and the...

Exploring User Concerns about Disclosing Location and Emotion Information in Group Recommendations

Recent research has shown that explanations serve as an important means to increase transparency in group recommendations while also increasing users' privacy concerns. However, it is currently unclear what personal and contextual factors affect users' privacy concerns about various types of personal information. This paper studies the effect...

Someone really wanted that song but it was not me!: Evaluating Which Information to Disclose in Explanations for Group Recommendations

Explanations can be used to supply transparency in recommender systems (RSs). However, when presenting a shared explanation to a group, we need to balance users' need for privacy with their need for transparency. This is particularly challenging when group members have highly diverging tastes and individuals are confronted with items they do not...

ContextPlay: Evaluating User Control for Context-Aware Music Recommendation

Music preferences are likely to depend on contextual characteristics such as location and activity. However, most recommender systems do not allow users to adapt recommendations to their current context. We therefore built ContextPlay, a context-aware music recommender that enables user control for both contextual characteristics and music...

SIREN: A Simulation Framework for Understanding the Effects of Recommender Systems in Online News Environments

The growing volume of digital data stimulates the adoption of recommender systems in different socioeconomic domains, including news industries. While news recommenders help consumers deal with information overload and increase their engagement, their use also raises an increasing number of societal concerns, such as “Matthew effects”, “filter...

Reading news with a purpose: Explaining user profiles for self-actualization

Personalized content provided by recommender systems is an integral part of the current online news reading experience. However, news recommender systems are criticized for their'black-box' approach to data collection and processing, and for their lack of explainability and transparency. This paper focuses on explaining user profiles...

Same, Same, but Different: Algorithmic Diversification of Viewpoints in News

Recommender systems for news articles on social media select and filter content through automatic personalization. As a result, users are often unaware of opposing points of view, leading to informational blindspots and potentially polarized opinions. They may be aware of a topic, but only be exposed to one viewpoint on this topic. However,...

Effects of Individual Traits on Diversity-aware Music Recommender User Interfaces

When recommendations become increasingly personalized, users are often presented with a narrower range of content. To mitigate this issue, diversity-enhanced user interfaces for recommender systems have in the past found to be effective in increasing overall user satisfaction with recommendations. However, users may have different requirements...