Emotion Model for Child Helpline Training Tool

Iris - A knowledge Graph-based chatbot for Explaining Robotic Scenario Information to Human Operators in a Retail Setting

Socio-Technical Boundary Conditions for Chatbot Implementation in Organizations

Few shot emotion recognition using intelligent voice assistants and wearables: Learning from few samples of speech and physiological signals

A BDI-based Virtual Agent for Training Child Helpline Counsellors

Personalized Dyadic Chatbot Conversations: The influence of human and chatbot personality on customer satisfaction within the e-commerce domain

Language Inquiry for Personalized Mental Health Chatbots

Motivating PhD candidates with depression symptoms to complete thoughts-strengthening exercises via a conversational agent

Text-based conversational interface as an alternative to a crowdsensing mobile application

Crowdsourced Knowledge Base Construction using Text-Based Conversational Agents

Personalized Personality Virtual Agents: Assessing the impacts of virtual agent’s personality match on user’s trust, personal attachment, perceived risk and purchase intention in e-commerce

Helping Chatbots To Better Understand User Requests Efficiently Using Human Computation