Preferences of visitors of mass events towards travel information messages: Identifying visitor profiles using Latent Class Cluster Analysis

During the influx to mass events in the past, situations have regularly arisen that people experienced as unpleasant or even unsafe. Nowadays, many researchers focus on regulating this influx by influencing travel choices, where only little attention is paid to travellers’ preferences. This research identifies the preferences of different type...

Assessing passenger preferences for Bus Rapid Transit characteristics: A discrete choice experiment among current and potential Dutch passengers

To gain ridership, bus services need to offer more than just high frequencies. An attractive system design for Bus Rapid Transit (BRT) is a result of various configurational choices concerning infrastructure, rolling stock and operations. To find out which configurations are preferred by potential and current passengers, a Discrete Choice...

Mobility-as-a-Service (MaaS): A latent class cluster analysis to identify Dutch vehicle owners’ use intention

A restructuring of the current mobility and transportation system seems to be inescapable, as a result of the increasing urbanization and challenges regarding global sustainability. The concept of Mobility-as-a-Service (MaaS) is regarded by policy-makers as an answer to the needed change. Generally speaking, MaaS is an online platform that...

The Overlooked Contribution of National Heritage Designation in City Branding and Tourism Management

The designation of cultural heritage, especially the World Cultural Heritage Site, is extensively discussed regarding its impacts on tourism destination branding. However, the impact of the designation(s) of World and/or National Cultural Heritage Site on affective city image and behavioural intention is still under-researched. This study aims...

Understanding how multi-sensory spatial experience influences atmosphere, affective city image and behavioural intention

This article firstly emphasizes the perspective viewing public spaces as places where meaningful spatial quality, i.e., atmosphere, is generated through multi-sensory spatial experiences, secondly proves that atmosphere has a positive direct impact on affective city image, also a positive indirect impact on behavioural intention, and finally...

Beyond Good Intentions: The Role of the Building Passport for the Sustainable Conservation of Built Heritage to Behavioural Change

Despite the recognised importance of built heritage for sustainable development, and the multiple tools, recommendations, guidelines, and policies developed in recent years to support decision-making, good sustainable conservation practices often fail to be implemented. Challenges faced by practitioners often relate to external factors, and...

Going beyond good intentions for the sustainable conservation of built heritage: A systematic literature review

This research addresses the performance gap between intentions towards a sustainable conservation of built heritage and its actual implementation. Socio-psychological models of human behaviour, such as the theory of planned behaviour (TPB), have been studying this dissonance between intention and behaviour, and allow to recognise latent...