The dual effects of the Internet of Things (IoT): A systematic review of the benefits and risks of IoT adoption by organizations

The Internet of Things (IoT) might yield many benefits for organizations, but like other technology adoptions may also introduce unforeseen risks and requiring substantial organizational transformations. This paper analyzes IoT adoption by organizations, and identifies IoT benefits and risks. A Big, Open, Linked Data (BOLD) categorization of...

Citizen engagement in an open election data initiative: A case study of Indonesian's "Kawal Pemilu"

Citizen engagement is key to the successful and sustainable use of Open Government Data (OGD), involving multiple activities ranging from the retrieval and conversion of raw data to OGD based applications, to the use of these applications to solve societal problems. However, there is a lack of insight into what drives citizens to engage in OGD...

Towards an Open Government Data Success Model: A case study from Indonesia

Governments around the world are following the global open government movement by initiating Open Government Data (OGD) programs. They are motivated by the claim that it will generate economic and social value. However, the success of an OGD initiative will only be realized when OGD is used and when the use results in the creation of public...

Towards on-time passenger handling: A case study research on the required service capacity for an on-time passenger-handling process at the gate

Airline passengers want short and seamless connections, departure and arrival punctuality are therefore key. KLM is currently losing a strong position as network connector, as the operability of transfer flights is under pressure: departure punctuality is substandard. Offering attractive connections to passengers is KLM’s right of existence as...

Critical Factors for Open Data Publication and Use: A Comparison of City-level, Regional, and Transnational Cases

There is a lack of research concerning the factors influencing the success or failure of open data initiatives. Based on the results of two workshops, we provide a list of 47 success factors for open data publication and 18 success factors for open data use. We further use three case studies (ENGAGE, Open NY, and Open Vienna) to examine how the...