Considering patient safety in autonomous e-mental health systems - Detecting risk situations and referring patients back to human care

Background: Digital health interventions can fill gaps in mental healthcare provision. However, autonomous e-mental health (AEMH) systems also present challenges for effective risk management. To balance autonomy and safety, AEMH systems need to detect risk situations and act on these appropriately. One option is sending automatic alerts to...

Chatterbox: Conversational Interfaces for Microtask Crowdsourcing

Conversational interfaces can facilitate human-computer interactions. Whether or not conversational interfaces can improve worker experience and work quality in crowdsourcing marketplaces has remained unanswered. We investigate the suitability of text-based conversational interfaces for microtask crowdsourcing. We designed a rigorous...

Enabling Human Computation through Text-based Conversational Agents

Human Computation (HC) has established itself to be a powerful tool for carrying out certain simple and repetitive tasks in the form of microtasks, which to this day are still difficult for a machine to automate. <br/>With the latest increase in interest in machine learning, HC has similarly gotten more attention as a popular way to acquire...