Towards the development of a Digital Twin for the improvement of cool chain operational quality: A KLM Cargo case study

The demand for accurate and effective cool chains has been expected to increase, especially for pharmaceuticals in the air freight industry. However, several problems and challenges remain such as cool chain breaks and cool storage capacity constraints while there are rarely routine systems in place for consistent insight into the operational...

Sustainable Supply Chain of Roses from East-Africa

Improving the Overall Performance of the Warehouse Processes of Temperature-Sensitive Goods: Within the Warehouse of KLM Cargo at the Schiphol hub

A significant part of the revenue generated by KLM Cargo comes from transporting temperature- sensitive goods. Currently, KLM Cargo faces quality issues in the handling processes of these goods which may lead to significant loss in revenue, and the risk of not generating new revenue. This research focuses on the improvement of the performance of...