Design guidelines to protect stakeholders’ values in AI systems: Based on a use case situated in the Japanese life insurance industry

Integrating artificial intelligence (AI) into Japan's life insurance sector marks a significant move towards data-centric precision, reflecting the nation's shift towards Society 5.0. In this domain, AI is revolutionizing decision-making processes and enhancing operational efficiency, with applications ranging from fraud detection in credit card...

Assessing the impact of ERS technologies on stakeholders from a system perspective

To achieve the goals set by the "European Green Deal" of reducing greenhouse gas emissions, it is imperative for heavy goods vehicles to transition towards becoming climate neutral. To address this challenge, Electric Road Systems (ERS) with overhead conductive and in-road inductive technology present a promising sustainable mobility solution....

Make Scents: The laboratory and botanical greenhouse produces and preserves the essence of Linden tree

Make Scents considers the impact of changing climate conditions on resource extraction by establishing an in-house laboratory that specializes in producing fragrances specific to a region. This contribution captures Berlin’s landscape transitory due to critical climate change. As of 2040 the Linden tree—a significant<br/>longstanding tree with...

Validation of design for value in social design projects: Presentation of a Value Validation Framework to assess the realisation of values in social design projects, supporting a more profound design for value process

Anno 2021, designers engage with questions of increasing complexity and impact. Designers are involved in creating services and systems that reach beyond an individual user, ultimately reshaping society. This realisation motivates the question of how designers should deal with the accompanying responsibility. The domain of Design for Values (van...

Towards Engineering AI Software for Fairness: A framework to help design fair, accountable and transparent algorithmic decision-making systems

Algorithmic decision-making (ADM) is becoming increasingly prevalent in society, due to the rapid technological developments in Artificial Intelligence. ADM make substantially impactful decisions about people: diagnosing whether we have a disease, what news and which ads we get to see, whether we<br/>are eligible for a job, benefits, a college...

Beyond Monetary value: An alternative approach to creating value with innovation

This thesis answers the question: “How can we generate and maximise value from technologies that sit in the periphery of the technology development ecosystem?”. The launchpad innovation strategy provides the solution. A technology in the periphery of the development eco-system fell out of development after changes to the technology strategy. The...

Designing a Just Peer-to-Peer Energy Trading System: An exploration of actions to be performed by the Municipality of Rotterdam to approach a just peer-to-peer energy trading system for the community of Bospolder-Tussendijken

The rapid development of renewable technologies has opened the opportunity for households to produce their own energy, and to either self-consume or sell it. In the Netherlands, it is projected that not less than 7 GW of solar PV capacity will be installed in 2020. Therefore, the Netherlands is expected to experience abundant energy supply from...

Design for Values in Smart Electricity Grid Components: An explorative analysis into stakeholder interpretations of the values at stake within The Netherlands

Long before the existence of today’s computer, information and communication technologies, the design of current energy grids has been set. Nowadays, ‘conventional’ energy grids – including electricity, gas and thermal grids – are being transformed into smart grids, which consist of various technological components such as smart meters, energy...